FAQ

Pricing

Fees:

  • Processing fee per incoming package: 10 Euro
  • Consolidation: free
  • Additional photos on request: free

Storage:

  • Up to 30 days: free

Additional fees:

  • Oversize (>120cm): 85 Euro
  • Overweight >15kg: 15 Euro
  • Overweight >30kg: 25 Euro
  • Hazard material -e.g. Lithium batteries (UN 3481/3091): 15 Euro
  • Hazard material, e.g.  (UN 3480/3090): 175 Euro

Pricing

Fees:

  • Processing fee per incoming package: 10 Euro
  • Consolidation: free
  • Additional photos on request: free

Storage:

  • up to 30 days nal pho30 days without

Additional fees:

  • Oversize (>120cm): 85 Euro
  • Overweight >15kg: 15 Euro
  • Overweight >30kg: 25 Euro
  • Hazard material -e.g. Lithium batteries (UN 3481/3091): 15 Euro
  • Hazard material, e.g.  (UN 3480/3090): 175 Euro

Once your items are received at our BlackOceanShipping facility in Germany, and you have created a shipping request, you will have several shipping options with their estimated time frames and prices to choose.

Based on your selection, you will receive your items within the estimated time frame shown below:

  • Deutsche Post: 15-20 Days 
  • DHL Express: 2-5 Days 
  • FedEx Economy: 5-9 Days 
  • FedEx International Connect: 10-20 Days
  • FedEx Priority: 2-5 Days 
  • UPS Expedited: 5-9 Days 
  • UPS Worldwide Saver: 3-6 Days 

We also want to remind that delivery times can be affected by factors beyond our control, such as weather conditions and unexpected carrier delays. While Black Ocean Shipping strives to provide the most accurate estimates, these factors can impact delivery time.

Shipping multiple packages overseas direct from online stores can be very costly. With Black Ocean Shipping consolidation (package bundling), our expert packers combine your purchases into a single package, saving you up to 75% on international shipping rates. Using our Super Saver option, you can save up to 85% on international shipping rates.

Many stores pack your items in boxes that are too large or not properly prepared for global shipping. Black Ocean Shipping takes extra time to ensure all your merchandise is properly packaged for international shipping. Our repackaging and consolidation service is FREE, will save you money in shipping costs, and also helps ensure your purchases are not damaged during transport.